Discover Salesforce’s AI Roadmap: What’s Ahead?

Amidst the multitude of compelling AI revelations unveiled at Dreamforce, a wealth of exciting AI innovations is poised to unfold. Navigating this wave of advancements can be overwhelming, making it crucial to stay informed about upcoming developments and their timelines.

This is where Salesforce Product Roadmaps come into play—a vital resource for maintaining continuous awareness of future plans and the anticipated rollout dates for new features.

What Are Salesforce Product Roadmaps?

Salesforce publishes product roadmaps on architect.salesforce.com to outline upcoming features. These roadmaps can be filtered by product area and are presented in a table format, offering a clear overview of each feature, its expected delivery date, and its release status value.

Now, you might be wondering, what exactly is a release status value? Well, Salesforce uses common values in line with industry standards to indicate the development phase of a feature and how close it is to being implemented.

Let’s dive into these release status values:

1. What Does “Pilot” Mean?
“Pilot” represents the initial phase of public testing. During this stage, a small group of customers, who have either opted in or been nominated, get the chance to test the functionality. These customers are carefully selected as a good fit to provide valuable insights during the test drive.

2. What Does “Beta” Mean?
“Beta” marks the second phase of public testing, but this time with a broader, unrestricted sample of customers. Beta features come with a disclaimer, acknowledging that functionality might undergo changes before general availability. Additionally, beta features are typically unsupported or provided with minimal support.

3. What Does “General Availability (GA)” Mean?
“General Availability (GA)” signifies that the feature has been officially released. This release occurs in a Salesforce release cycle (Spring, Summer, Winter). During this phase, support is readily available, as technical support teams have been briefed on the functionality, ensuring a smooth experience for users.

What’s on the Salesforce AI Roadmap?

The product roadmap for Einstein (AI) currently includes six key features:

1. Bring Your Own LLM in Model Builder:
– Allows users to bring their own Language Model (LLM) or API Key for zero-ETL fine-tuning on Data Cloud.
– Now supports Azure OpenAI Service and is applicable to all Salesforce editions.

2. Einstein Copilot:
– Introduces Conversational AI that is tailored to understand and take action based on your business needs.
– Available for all Salesforce editions.

3. Einstein Copilot Builder:
– Empowers users to customize Einstein through a set of low-code tools, enabling the creation of prompts, skills, and AI models.
– Accessible for all Salesforce editions.

4. Einstein for Flow:
– Enables the generation of flows using natural language prompts.
– Accessible for all Salesforce editions.

5. Einstein Trust Layer Enhancements:
– Introduces advanced features such as prompt masking, toxicity detection, and enhanced AI governance.
– Designed for organizations with Einstein GPT SKUs.

6. Prompt Builder:
– Offers a familiar low-code builder specifically for prompt engineering across the Salesforce platform.
– Available for all Salesforce editions.

You can delve into the specifics by elaborating on each characteristic.

Save the roadmap to stay updated on upcoming features and any adjustments to their scheduled release dates.

Summary

Explore additional upcoming features by reading the article on True to the Core at Dreamforce ‘23. This open forum provides a platform for community members to pose their most pressing questions, receiving candid and transparent answers from the Salesforce team.

These sessions resemble an “ask me anything” format with Salesforce executives and product managers, allowing the audience to inquire about even the most challenging topics and receive an open response. True to the Core aims to establish a connection between Trailblazers and the product teams shaping the direction of a product.

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